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Call Center Representative in Sacramento, CA at MGA Healthcare

Date Posted: 8/28/2018

Job Snapshot

Job Description

Call Center Representative Job Summary:

MGA Healthcare is seeking an experienced customer service representative for a full-time opportunity available in Sacramento, CA. This call center role supports major healthcare facilities by performing patient screening and routing. As an MGA Call Center Representative, you can expect competitive weekly pay and comprehensive benefits after 30 days of full-time employment.

You Will:

  • Assist healthcare staff by answering a high volume of incoming calls, assessing patient needs, and routing the call to the appropriate party
  • Document patient information and needs for future reference
  • Communicate regularly with internal staff to more efficiently meet patient needs

What we’re looking for:

  • A customer service professional seeking a medical call center position in Sacramento, CA
  • Ability to certify typing speed of at least 35 WPM
  • At least 2 years of experience in customer support
  • Proficient use of Microsoft Office applications and internet resources

How to Apply:

  • To apply please email sacallied@mgahealthcare.com or click Apply below!

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